This incident has been resolved.
Sep 13, 12:28 EDT
A fix has been implemented and we are monitoring the results. Contact support if you continue to experience issues.
Sep 13, 10:11 EDT
Our engineers identified the issue and are working on a solution. We will provide an update once when it is ready for release.
Sep 12, 14:21 EDT
On Wednesday September 5th 2018, beginning around 11:00 UTC, some customers reported experiencing problems logging into and navigating within the CloudCare Portal. Our engineers are investigating the issue and we will post updates once a fix is identified.
Customers with questions or concerns are encouraged to reach out to the Technical Support Team.
Sep 11, 11:47 EDT