All Systems Operational
US CloudCare Operational
User Experience   Operational
Web Services   Operational
Billing Services   Operational
Endpoint Services   Operational
Content Filter Service   Operational
DE CloudCare Operational
User Experience   Operational
Web Services   Operational
Billing Services   Operational
Endpoint Services   Operational
Content Filter Service   Operational
ESS Services   Operational
Single Sign On   Operational
Antivirus Services   Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Apr 19, 2018

No incidents reported today.

Apr 18, 2018

No incidents reported.

Apr 17, 2018
Completed - The scheduled maintenance has been completed
Apr 17, 22:58 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 17, 21:30 EDT
Scheduled - A new version of CloudCare is scheduled for release on Wednesday, April 18, 2018 at 01:30:00 UTC. This update introduces several bug fixes and multiple improvements.

Start Time: 01:30:00 UTC
End Time: 03:30:00 UTC
Duration: 2 hours

During the maintenance window users may experience an outage of the shopping cart, this may last up to 5 minutes.
For more information, log into the Avast Community forum.
Apr 11, 15:02 EDT
Apr 16, 2018

No incidents reported.

Apr 15, 2018

No incidents reported.

Apr 14, 2018

No incidents reported.

Apr 13, 2018

No incidents reported.

Apr 12, 2018
Completed - The scheduled maintenance has been completed.
Apr 12, 06:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 12, 05:01 EDT
Scheduled - CloudCare Billing planned system maintenance.

Thursday April 12th, 2018

Start time: 09:00 UTC
End time: 10:00 UTC
Duration: 5 minutes

Impact:
• It is possible users may experience an outage of the shopping cart for up to the full duration period of 5 minutes during the maintenance window.
• All other services will remain operational.
Apr 9, 15:33 EDT
Apr 11, 2018

No incidents reported.

Apr 10, 2018

No incidents reported.

Apr 9, 2018

No incidents reported.

Apr 8, 2018

No incidents reported.

Apr 7, 2018
Completed - The scheduled maintenance has been completed.
Apr 7, 00:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 6, 22:00 EDT
Scheduled - An update will be applied to the ESS platform on 6 April 2018, with a period of planned maintenance from 22:00 - 00:00 EST when Archiving will be temporarily unavailable. Custom settings will be unaffected by the change. There will be no impact to other services.
Apr 4, 13:23 EDT
Apr 5, 2018

No incidents reported.