All Systems Operational

About This Site

This is where the Avast Business Support and Ops teams communicate any system issues and upcoming maintenance with our customers. If you are experiencing problems, but do not see your issue listed on this site, please contact Customer Support..

Uptime over the past 90 days. View historical uptime.
DE CloudCare ? Operational
90 days ago
99.99 % uptime
Today
Backend Services ? Operational
90 days ago
100.0 % uptime
Today
Endpoint Services ? Operational
90 days ago
100.0 % uptime
Today
Portal ? Operational
90 days ago
99.99 % uptime
Today
US CloudCare ? Operational
90 days ago
100.0 % uptime
Today
Backend Services ? Operational
90 days ago
100.0 % uptime
Today
Endpoint Services ? Operational
90 days ago
100.0 % uptime
Today
Portal ? Operational
90 days ago
100.0 % uptime
Today
Billing Services Operational
Antivirus Services Operational
ESS Services Operational
SWG ? Operational
Cloud Backup ? Operational
Remote Control ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
had a major outage
had a partial outage

No incidents or maintenance related to this downtime.

Past Incidents
Apr 24, 2019

No incidents reported today.

Apr 23, 2019

No incidents reported.

Apr 22, 2019

No incidents reported.

Apr 21, 2019

No incidents reported.

Apr 20, 2019

No incidents reported.

Apr 19, 2019

No incidents reported.

Apr 18, 2019

No incidents reported.

Apr 17, 2019
Avast Business CloudCare v4.7.1
Completed - The scheduled maintenance has been completed.
Apr 17, 12:27 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 17, 11:07 EDT
Scheduled - We will be undergoing scheduled maintenance during this time.
Apr 17, 10:25 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 17, 10:23 EDT
Scheduled - We will be undergoing scheduled maintenance during this time.
Apr 17, 10:23 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 17, 10:11 EDT
Scheduled - The scheduled maintenance has been postponed. We will provide updates once it has been rescheduled.
Apr 17, 10:11 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 17, 10:04 EDT
Scheduled - We will be undergoing scheduled maintenance during this time.
Apr 17, 10:03 EDT
In progress - This release has been postponed by 2 hours. Thank you for your understanding.
Apr 17, 12:00 EDT
Scheduled - Avast Business CloudCare 4.7.1 has been scheduled for release on 17 April 2019 at 14:00 UTC. We are planning for a 2 hour window to complete the release and we do not anticipate any downtime.
• Console version: 4.7.1

*About this release:*
This release includes several feature enhancements and numerous bug fixes. More information is available in the Avast CloudCare Community.

To receive notifications and status updates about this and upcoming releases, subscribe to the CloudCare Statuspage.
Apr 12, 13:07 EDT
Apr 16, 2019

No incidents reported.

Apr 15, 2019
Windows KB conflict - devices locking up on Windows login
Resolved - Our engineers have resolved the issue in co-operation with Microsoft and will continue to monitor the situation. If any of your devices are affected, please refer to the following article for steps to follow:

https://kb.support.business.avast.com/GetPublicArticle?title=Windows-machines-running-Avast-for-Business-and-Cloud-Care-Freezing-on-Start-up

If you are still experiencing issues after following the instructions, please contact support.
Apr 15, 06:33 EDT
Apr 14, 2019

No incidents reported.

Apr 13, 2019

No incidents reported.

Apr 12, 2019

No incidents reported.

Apr 11, 2019

No incidents reported.

Apr 10, 2019

No incidents reported.

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