CloudCare Logo

DE CloudCare
Agent API
Backend Services
CloudCare Portal
Payment Processing
Statuspage Notifications
Statuspage Email Notifications
Statuspage SMS Notifications
Statuspage Webhook Notifications
US CloudCare
Agent API
Backend Services
CloudCare Portal
Payment Processing
Antivirus Services
Billing Services
Business Hub Upgrade Services
Cloud Backup
Patch
Remote Control
SWG / SIG

DE CloudCare
Agent API
Backend Services
CloudCare Portal
Payment Processing
Statuspage Notifications
Statuspage Email Notifications
Statuspage SMS Notifications
Statuspage Webhook Notifications
US CloudCare
Agent API
Backend Services
CloudCare Portal
Payment Processing
Antivirus Services
Billing Services
Business Hub Upgrade Services
Cloud Backup
Patch
Remote Control
SWG / SIG

Feb 27, 2026

Feb 26, 2026

Degraded performance and login issues CloudCare portal - US datacenter

( )

CloudCare Portal(US CloudCare), Backend Services(US CloudCare)

The incident has been resolved.

We have aidentified some performance issues after yesterday's maintenance, resulting currently in occasional service disruptions, like accessing the CloudCare portal or any actions performed in it failing, including new installations failing. 

All other services, including already existing endpoints, remain unaffected.

Our engineering team is working to resolve the issue.

We will post another update soon.

Feb 25, 2026

Scheduled maintenance without downtime

( )

CloudCare Portal(US CloudCare), Backend Services(US CloudCare), Backend Services(DE CloudCare), CloudCare Portal(DE CloudCare)

Maintenance completed

We will be undergoing scheduled maintenance during this time.

The CloudCare portal will be accessible during this maintenance and all services will remain operational during the update.

However, in case of any unexpected minor disruptions, please refer to this maintenance as we will update here further, or contact our Support team.

Feb 24, 2026

Feb 23, 2026

Feb 22, 2026

Feb 21, 2026

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