All Systems Operational

About This Site

This is where the Avast Business Support and Ops teams communicate any system issues and upcoming maintenance with our customers. If you are experiencing problems, but do not see your issue listed on this site, please contact Customer Support..

DE CloudCare ? Operational
90 days ago
99.96 % uptime
Today
CloudCare Portal ? Operational
90 days ago
99.93 % uptime
Today
Agent API ? Operational
90 days ago
99.93 % uptime
Today
Backend Services ? Operational
90 days ago
100.0 % uptime
Today
Payment Processing Operational
90 days ago
100.0 % uptime
Today
US CloudCare ? Operational
90 days ago
100.0 % uptime
Today
CloudCare Portal ? Operational
90 days ago
100.0 % uptime
Today
Agent API ? Operational
90 days ago
100.0 % uptime
Today
Backend Services ? Operational
90 days ago
100.0 % uptime
Today
Payment Processing Operational
90 days ago
100.0 % uptime
Today
Billing Services Operational
Antivirus Services Operational
ESS Services Operational
SWG ? Operational
Cloud Backup ? Operational
Remote Control ? Operational
CloudCare Community ? Operational
90 days ago
100.0 % uptime
Today
Statuspage Notifications Operational
Statuspage Webhook Notifications Operational
Statuspage Email Notifications Operational
Statuspage SMS Notifications Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
had a major outage
had a partial outage
Past Incidents
Sep 22, 2019

No incidents reported today.

Sep 21, 2019

No incidents reported.

Sep 20, 2019

No incidents reported.

Sep 19, 2019

No incidents reported.

Sep 18, 2019

No incidents reported.

Sep 17, 2019

No incidents reported.

Sep 16, 2019

No incidents reported.

Sep 15, 2019

No incidents reported.

Sep 14, 2019

No incidents reported.

Sep 13, 2019

No incidents reported.

Sep 12, 2019

No incidents reported.

Sep 11, 2019
Completed - The scheduled maintenance has been completed.
Sep 11, 11:54 EDT
Verifying - Verification is currently underway for the maintenance items.
Sep 11, 11:27 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 11, 10:00 EDT
Scheduled - Avast Business CloudCare September 2019 Release has been scheduled for release on 11 September 2019 at 14:00 UTC. We are expecting the release to be completed within a 2 hour window with no downtime expected.



About this release

• CloudCare Agent version: No new agent

• Cloud Backup Client version: No new client

• Antivirus Client version: No new client

• Console version 4.12.0

This release includes several feature enhancements and bug fixes. More information will be available in the Avast CloudCare Community. You must be logged into CloudCare to access the Community.



There is NOT a new CloudCare Agent with this release. It contains backend and portal updates only.




To receive status updates, subscribe to the CloudCare Statuspage.
Sep 5, 17:19 EDT
Sep 10, 2019

No incidents reported.

Sep 9, 2019
Resolved - This incident has been resolved.
Sep 9, 14:04 EDT
Update - We are continuing to monitor for any further issues.
Sep 9, 12:18 EDT
Monitoring - The problem appears to be resolved. If you experience any problems with Cloud Backup, please notify Support.
Sep 9, 12:17 EDT
Investigating - We are experiencing problems creating new accounts with our Cloud Backup provider and are working with them to resolve the issue. Existing Cloud Backups should continue to work.
Sep 9, 10:58 EDT
Sep 8, 2019

No incidents reported.