All Systems Operational

About This Site

This is where the Avast Business Support and Ops teams communicate any system issues and upcoming maintenance with our customers. If you are experiencing problems, but do not see your issue listed on this site, please contact Customer Support. You can also consult our Business Help site for self-help articles.

Uptime over the past 90 days. View historical uptime.
DE CloudCare ? Operational
90 days ago
99.83 % uptime
Today
CloudCare Portal ? Operational
90 days ago
99.33 % uptime
Today
Agent API ? Operational
90 days ago
100.0 % uptime
Today
Backend Services ? Operational
90 days ago
99.99 % uptime
Today
Payment Processing Operational
90 days ago
100.0 % uptime
Today
US CloudCare ? Operational
90 days ago
99.28 % uptime
Today
CloudCare Portal ? Operational
90 days ago
99.33 % uptime
Today
Agent API ? Operational
90 days ago
97.79 % uptime
Today
Backend Services ? Operational
90 days ago
100.0 % uptime
Today
Payment Processing Operational
90 days ago
100.0 % uptime
Today
Billing Services ? Operational
Antivirus Services ? Operational
Patch ? Operational
Cloud Backup ? Operational
SWG / SIG ? Operational
Remote Control ? Operational
CloudCare Community ? Operational
Statuspage Notifications Operational
Statuspage Webhook Notifications Operational
Statuspage Email Notifications Operational
Statuspage SMS Notifications Operational
Business Hub Upgrade Services ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Past Incidents
Dec 2, 2024

No incidents reported today.

Dec 1, 2024

No incidents reported.

Nov 30, 2024

No incidents reported.

Nov 29, 2024

No incidents reported.

Nov 28, 2024

No incidents reported.

Nov 27, 2024

No incidents reported.

Nov 26, 2024
Https scanning setting in Web Shield causing websites to be inaccessible/load slowly
Resolved - We are closing the issue as resolved after not having received any new reports since the Friday update, with the https scanning not interfering with loading webpages anymore.
Nov 26, 03:43 EST
Monitoring - A fix for AV program version 24.10 has been released on Friday Nov/22/2024 and currently there are no new reports coming in during and after the weekend.
Should you still face the issue while having https scanning enabled in the Web Shield component, please reach out to the SMB support.
For now, we will be monitoring the situation during the coming days before eventually closing the incident.
Nov 25, 05:03 EST
Update - We are continuing to investigate this issue.
Nov 21, 04:35 EST
Investigating - We are currently investigating an issue for Avast Business program version 24.10 preventing websites to be accessed/causing websites to load slowly with https scanning setting in Web Shield enabled
Nov 21, 04:35 EST
Nov 25, 2024
Nov 24, 2024

No incidents reported.

Nov 23, 2024

No incidents reported.

Nov 22, 2024

No incidents reported.

Nov 21, 2024
Nov 20, 2024

No incidents reported.

Nov 19, 2024

No incidents reported.

Nov 18, 2024

No incidents reported.

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