All Systems Operational

About This Site

This is where the Avast Business Support and Ops teams communicate any system issues and upcoming maintenance with our customers. If you are experiencing problems, but do not see your issue listed on this site, please contact Customer Support..

Uptime over the past 90 days. View historical uptime.
DE CloudCare ? Operational
90 days ago
99.98 % uptime
Today
Backend Services   ? Operational
90 days ago
100.0 % uptime
Today
Endpoint Services   ? Operational
90 days ago
100.0 % uptime
Today
Portal   ? Operational
90 days ago
99.93 % uptime
Today
Content Filter   Operational
90 days ago
100.0 % uptime
Today
US CloudCare ? Operational
90 days ago
100.0 % uptime
Today
Backend Services   ? Operational
90 days ago
100.0 % uptime
Today
Endpoint Services   ? Operational
90 days ago
100.0 % uptime
Today
Portal   ? Operational
90 days ago
100.0 % uptime
Today
Content Filter   Operational
90 days ago
100.0 % uptime
Today
Billing Services   Operational
Antivirus Services   Operational
ESS Services   Operational
SWG   ? Operational
Cloud Backup   ? Operational
Remote Control   ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
System Metrics Month Week Day
CloudCare US Portal
Fetching
CloudCare Germany Portal
Fetching
Past Incidents
Jan 20, 2019

No incidents reported today.

Jan 19, 2019

No incidents reported.

Jan 18, 2019

No incidents reported.

Jan 17, 2019

No incidents reported.

Jan 16, 2019
ESS Anti-Spam intermittent issue with outbound e-mail to Microsoft addresses.
Resolved - Our email security provider adjusted the outbound IP addresses on Friday by removing the deferrals which has allowed outbound e-mails to be sent to Microsoft addresses.
Jan 16, 10:25 EST
Investigating - We are currently investigating reports of intermittent issues with outbound e-mails being sent to Microsoft addresses. This issue can be circumvented by disabling the smart host authentication on the exchange server so e-mails are sent directly.
Jan 9, 14:03 EST
Jan 15, 2019

No incidents reported.

Jan 14, 2019

No incidents reported.

Jan 13, 2019

No incidents reported.

Jan 12, 2019

No incidents reported.

Jan 11, 2019

No incidents reported.

Jan 10, 2019

No incidents reported.

Jan 9, 2019
Premium Remote Control Service Degradation
Resolved - This incident has been resolved.
Jan 9, 16:52 EST
Investigating - We are experiencing issues with the Premium Remote Control service in several browsers. Internet Explorer is unaffected. Our engineering team is working to resolve the issue.
Jan 9, 12:56 EST
CloudCare v4.5.1 release
Completed - The scheduled maintenance has been completed.
Jan 9, 14:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 9, 10:00 EST
Scheduled - Avast Business CloudCare 4.5.1 has been scheduled for release on Wednesday, January 9th, at 3 PM UTC. This release updates the CloudCare console to version 4.5.1 and contains bug fixes and an enhancement.
More information about items included in this release can be found here.
There is no downtime anticipated during the maintenance window.
Jan 4, 12:14 EST
Jan 8, 2019

No incidents reported.

Jan 7, 2019

No incidents reported.

Jan 6, 2019

No incidents reported.

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