All Systems Operational

About This Site

This is where the Avast Business Support and Ops teams communicate any system issues and upcoming maintenance with our customers. If you are experiencing problems, but do not see your issue listed on this site, please contact Customer Support..

DE CloudCare ? Operational
90 days ago
99.98 % uptime
Today
CloudCare Portal ? Operational
90 days ago
100.0 % uptime
Today
Agent API ? Operational
90 days ago
100.0 % uptime
Today
Backend Services ? Operational
90 days ago
100.0 % uptime
Today
Payment Processing Operational
90 days ago
99.93 % uptime
Today
US CloudCare ? Operational
90 days ago
99.92 % uptime
Today
CloudCare Portal ? Operational
90 days ago
100.0 % uptime
Today
Agent API ? Operational
90 days ago
100.0 % uptime
Today
Backend Services ? Operational
90 days ago
99.96 % uptime
Today
Payment Processing Operational
90 days ago
99.74 % uptime
Today
Billing Services Operational
Antivirus Services Operational
ESS Services Operational
SWG ? Operational
Cloud Backup ? Operational
Remote Control ? Operational
CloudCare Community ? Operational
90 days ago
100.0 % uptime
Today
Statuspage Notifications Operational
Statuspage Webhook Notifications Operational
Statuspage Email Notifications Operational
Statuspage SMS Notifications Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
had a major outage
had a partial outage
Past Incidents
Jul 16, 2019

No incidents reported today.

Jul 15, 2019

No incidents reported.

Jul 14, 2019

No incidents reported.

Jul 13, 2019

No incidents reported.

Jul 12, 2019
Resolved - This incident has been resolved, a fix has been implemented for the SecureLine VPN service.
Jul 12, 09:53 EDT
Identified - We have identified an issue regarding SecureLine VPN activation in Avast Business CloudCare. You may encounter an error stating that you have reached your maximum connections limit.
Our engineers are working on resolving this as soon as possible.
Jul 6, 12:52 EDT
Jul 11, 2019

No incidents reported.

Jul 10, 2019
Completed - The scheduled maintenance has been completed.
Jul 10, 13:48 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 10, 10:00 EDT
Scheduled - Avast Business CloudCare July 2019 Release has been scheduled for release on 10 July 2019 at 14:00 UTC. We are expecting the release to be completed within a 2 hour window with no downtime expected.



About this release

• CloudCare Agent version: No new agent

• Cloud Backup Client version: No new client

• Antivirus Client version: No new client

• Console version 4.10.0

This release includes several feature enhancements and bug fixes. More information will be available in the Avast CloudCare Community. You must be logged into CloudCare to access the Community.



There is no Agent or Antivirus update with this release. However, we fixed a bug that may have prevented scheduled updates from occuring according to your policies As a result of that bug fix, you may discover some agents now updating to v4.14 after this release.




To receive status updates, subscribe to the CloudCare Statuspage.
Jul 3, 12:05 EDT
Jul 9, 2019

No incidents reported.

Jul 8, 2019

No incidents reported.

Jul 7, 2019

No incidents reported.

Jul 5, 2019

No incidents reported.

Jul 4, 2019

No incidents reported.

Jul 3, 2019

No incidents reported.

Jul 2, 2019

No incidents reported.