All Systems Operational

About This Site

This is where the Avast Business Support and Ops teams communicate any system issues and upcoming maintenance with our customers. If you are experiencing problems, but do not see your issue listed on this site, please contact Customer Support. You can also consult our Business Help site for self-help articles.

DE CloudCare ? Operational
90 days ago
99.99 % uptime
Today
CloudCare Portal ? Operational
90 days ago
99.97 % uptime
Today
Agent API ? Operational
90 days ago
100.0 % uptime
Today
Backend Services ? Operational
90 days ago
100.0 % uptime
Today
Payment Processing Operational
90 days ago
100.0 % uptime
Today
US CloudCare ? Operational
90 days ago
99.98 % uptime
Today
CloudCare Portal ? Operational
90 days ago
99.97 % uptime
Today
Agent API ? Operational
90 days ago
99.98 % uptime
Today
Backend Services ? Operational
90 days ago
100.0 % uptime
Today
Payment Processing Operational
90 days ago
100.0 % uptime
Today
Billing Services ? Operational
Antivirus Services ? Operational
Patch ? Operational
Cloud Backup ? Operational
SWG / SIG ? Operational
Remote Control ? Operational
CloudCare Community ? Operational
Statuspage Notifications Operational
Statuspage Webhook Notifications Operational
Statuspage Email Notifications Operational
Statuspage SMS Notifications Operational
Business Hub Upgrade Services ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Mar 18, 2024

No incidents reported today.

Mar 17, 2024

No incidents reported.

Mar 16, 2024

No incidents reported.

Mar 15, 2024

No incidents reported.

Mar 14, 2024

No incidents reported.

Mar 13, 2024

No incidents reported.

Mar 12, 2024

No incidents reported.

Mar 11, 2024
Completed - The scheduled maintenance has been completed.
Mar 11, 04:30 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 11, 02:30 EDT
Scheduled - We will be undergoing scheduled maintenance during this time.
The CloudCare portal will be intermittently inaccessible during this maintenance.
All other services, including endpoints, remain unaffected.

Feb 29, 03:46 EST
Mar 10, 2024

No incidents reported.

Mar 9, 2024

No incidents reported.

Mar 8, 2024

No incidents reported.

Mar 7, 2024

No incidents reported.

Mar 6, 2024
Resolved - This incident has been resolved.
Mar 6, 13:50 EST
Monitoring - A fix has been implemented and we are monitoring the results.
Mar 6, 12:03 EST
Investigating - We are currently investigating an issue with new endpoint installation in the US datacenter where the process ends with an "Unable to load the policy" error.
All other services, including existing endpoints, remain unaffected.

Mar 6, 10:41 EST
Mar 5, 2024

No incidents reported.

Mar 4, 2024

No incidents reported.