Investigating - Important Update: Temporary Suspension of Online Purchases
With immediate effect, we are temporarily suspending all online purchases except for customers located in Poland, Ukraine and Kazakhstan. We are working on resolving this issue.
To support you during this period, licenses expiring between today and March 27, 2025, will be extended by two months, free of charge. If you purchase subscriptions from an Avast or AVG partner, please reach out to them to assist you with your purchase.
Thank you for your patience and understanding
Jan 17, 2025 - 10:40 EST
With immediate effect, we are temporarily suspending all online purchases except for customers located in Poland, Ukraine and Kazakhstan. We are working on resolving this issue.
To support you during this period, licenses expiring between today and March 27, 2025, will be extended by two months, free of charge. If you purchase subscriptions from an Avast or AVG partner, please reach out to them to assist you with your purchase.
Thank you for your patience and understanding
Jan 17, 2025 - 10:40 EST
About This Site
This is where the Avast Business Support and Ops teams communicate any system issues and upcoming maintenance with our customers. If you are experiencing problems, but do not see your issue listed on this site, please contact Customer Support. You can also consult our Business Help site for self-help articles.
DE CloudCare
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Major Outage
CloudCare Portal
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Operational
Agent API
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Operational
Backend Services
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Operational
Payment Processing
Major Outage
US CloudCare
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Major Outage
CloudCare Portal
?
Operational
Agent API
?
Operational
Backend Services
?
Operational
Payment Processing
Major Outage
Billing Services
?
Major Outage
Antivirus Services
?
Operational
Patch
?
Operational
Cloud Backup
?
Operational
SWG / SIG
?
Operational
Remote Control
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Operational
CloudCare Community
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Operational
Statuspage Notifications
Operational
Statuspage Webhook Notifications
Operational
Statuspage Email Notifications
Operational
Statuspage SMS Notifications
Operational
Business Hub Upgrade Services
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Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.