A fix has been implemented and we are monitoring the results.
Posted Jan 02, 2024 - 11:56 EST
Identified
We have identified an issue which caused the CloudCare services to be missing from customer accounts. We are working on a solution, and all services should be visible within the next hour. The services are still active on endpoints, and new service activation/installation is still possible.
Posted Jan 02, 2024 - 10:02 EST
This incident affected: DE CloudCare (CloudCare Portal) and US CloudCare (CloudCare Portal).