CloudCare Status - Windows KB conflict - devices locking up on Windows login

Windows KB conflict - devices locking up on Windows login

Incident Report for CloudCare

Resolved

Our engineers have resolved the issue in co-operation with Microsoft and will continue to monitor the situation. If any of your devices are affected, please refer to the following article for steps to follow:

https://kb.support.business.avast.com/GetPublicArticle?title=Windows-machines-running-Avast-for-Business-and-Cloud-Care-Freezing-on-Start-up

If you are still experiencing issues after following the instructions, please contact support.

Posted Apr 15, 2019 - 06:33 EDT

This incident affected: Antivirus Services.