Policy download failures - DE datacenter

Incident Report for CloudCare

Resolved

This incident has been resolved.
Posted Feb 06, 2020 - 09:18 EST

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Feb 06, 2020 - 08:32 EST

Investigating

We are currently investigating an issue with device deployment on the DE datacenter.
Users may experience a policy download failure when attempting to deploy new devices in Avast Business CloudCare.
Endpoint services remain unaffected.
Posted Feb 06, 2020 - 04:11 EST
This incident affected: DE CloudCare (Backend Services).